Terms of service

TERMS OF SALE

Doop Fragrance Co. LLC

Effective Date: August 18, 2026

AGREEMENT TO TERMS

These Terms of Sale ("Terms") form a binding agreement between you and Doop Fragrance Co. LLC, a Texas limited liability company ("Doop Fragrance Co.," "we," "us," or "our"), governing your access to and use of doopfragrance.com (the "Site"), your purchase of any product from us, and any other interaction with our business (collectively, the "Services").

By accessing the Site, creating an account, or placing an order, you accept these Terms and the policies incorporated by reference below. If you do not accept these Terms, do not use the Site or purchase from us.

The following policies, as published on the Site, are incorporated into and form part of these Terms:

Return and Refund Policy
Privacy Policy

Where a conflict exists between these Terms and any other content on the Site, including the FAQ page, product pages, or marketing materials, these Terms control.

Please read Section 21 carefully. It requires most disputes to be resolved through individual arbitration and limits your ability to participate in a class action.

1. DEFINITIONS

"Buyer," "you," or "your" means the individual or entity purchasing from or using the Services.

"Products" means fragrance oils, flavor oils, product bases, candle supplies, and any other goods offered for sale by us.

"Finished Goods" means any candle, wax melt, soap, cosmetic, personal care item, home fragrance product, or other article that you manufacture, compound, or produce using our Products.

"Order" means any request to purchase Products, whether submitted through the Site or by email, telephone, or any other means we accept.

2. ELIGIBILITY AND ACCOUNTS

2.1 Age. You must be at least 18 years of age and of legal capacity to enter into a binding contract in order to place an Order. Orders may be placed only by adults. We do not knowingly sell to minors, and we may cancel any Order we believe was placed by a minor. An adult who permits a minor to use their account or payment method remains fully responsible for the resulting Order and for compliance with these Terms.

2.2 Business Use. Many of our Products are raw materials intended for manufacturing use. If you are purchasing on behalf of a business, you represent that you are authorized to bind that business to these Terms.

2.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You may not sell, assign, or otherwise transfer your account to any other person or entity. We are not responsible for access to your account by a third party resulting from the theft, misappropriation, or disclosure of your credentials. Notify us promptly at contact@doopfragrance.com if you believe your account has been compromised.

2.4 Accuracy of Information. You agree to provide current, complete, and accurate account, billing, and shipping information, and to keep that information updated so that we can process your Orders and contact you as needed.

2.5 Children. The Site and our Products are not directed to children. We do not knowingly collect personal information from anyone under the age of 13, whether online or offline. If we learn that we have collected personal information from a child under 13, we will delete it. Where we process the personal data of a known child, we do so in accordance with the Children's Online Privacy Protection Act. Persons under 18 may not place an Order, create an account, or submit content to the Site.

2.6 Your Representations. You represent and warrant that you have the authority to accept these Terms, that these Terms are binding on you and on any business on whose behalf you are purchasing, and that you are solvent and able to pay for your Order both as of the date you accept these Terms and as of the date of each Order you place.

3. CHANGES TO THESE TERMS

We may revise these Terms at any time by posting an updated version to this page and changing the "Last Updated" date. Material changes take effect for Orders placed on or after the date they are posted. The version of these Terms in effect at the time you place an Order governs that Order. Your continued use of the Site after an update constitutes acceptance of the revised Terms.

4. PROHIBITED USES

You may not use the Site or its content:

For any unlawful purpose, or to solicit others to perform unlawful acts;
To violate any federal, state, local, or international law, regulation, rule, or ordinance;
To infringe our intellectual property rights or those of any third party;
To harass, abuse, threaten, defame, disparage, intimidate, or discriminate against any person on the basis of gender, gender identity, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
To submit false, fraudulent, or misleading information;
To upload or transmit viruses, malware, or any code intended to affect the operation of the Site or any related system;
To collect or track the personal information of other users;
To spam, phish, pharm, pretext, spider, crawl, or scrape the Site or its data;
To use automated systems to place Orders, monitor pricing, or acquire limited-availability inventory;
To interfere with or circumvent any security feature of the Site.

We may terminate your access to the Services for any violation of this Section without notice.

5. RIGHT TO REFUSE SERVICE

5.1 Discretion. We reserve the right to refuse service, decline or cancel any Order, limit quantities, and suspend or terminate any account at our sole discretion, including for:

Breach of these Terms or any incorporated policy;
Misuse or abuse of discounts, promotions, coupon codes, or the rewards program;
Abusive, threatening, or harassing conduct toward our employees, contractors, or other customers;
Suspected fraud, unauthorized use of a payment method, false claims, or abusive chargeback activity;
Reselling or purchasing patterns that we reasonably believe are inconsistent with the intended use of our Products;
Any conduct that disrupts our website, ordering system, or business operations.

5.2 Quantity Limits. We may limit quantities purchased per person, per household, or per Order. These limits may be applied by customer account, payment method, billing address, or shipping address.

5.3 Effect of Cancellation. If we cancel an Order under this Section, we will refund amounts paid for the cancelled items. Cancellation under this Section is not an admission of liability and does not entitle you to any other remedy.

6. PRODUCTS, DESCRIPTIONS, AND AVAILABILITY

6.1 Descriptions. We work to keep product descriptions, images, fragrance notes, and specifications accurate. Fragrance is subjective and is perceived differently by each person and in each application. Scent character may vary with the base used, cure time, fragrance load, skin chemistry, and environmental conditions. We do not guarantee that any Product will smell as you expect it to, and dissatisfaction with a scent is not a basis for a refund.

6.2 Batch Variation. Fragrance oils are compounded from natural and synthetic raw materials that vary between lots. Minor batch-to-batch variation in color, viscosity, and scent profile is normal and is not a defect.

6.3 Color and Imagery. Product photographs are representative. Actual color and packaging may differ, and screen calibration affects how colors appear.

6.4 Availability and Reformulation. Products may be offered in limited quantities and may be discontinued, reformulated, or modified at any time without prior notice. We will use reasonable efforts to note material formulation changes on the applicable product page, but we do not guarantee advance notice and are not liable for any failure to provide it. We may restrict the sale of any Product to any person, geographic region, or jurisdiction. We are not liable for the unavailability, discontinuation, or reformulation of any Product, and you remain responsible for testing each lot under Section 13.4 before production.

6.5 Samples. Samples, including free, promotional, and reduced-price samples, are supplied for evaluation purposes only. Samples are provided as-is, carry no warranty of any kind, and may not be resold or distributed. Sample material may be drawn from a different lot than production stock, and a sample's performance does not guarantee the performance of any production lot. Your testing obligations under Section 13.4 apply to production stock regardless of any evaluation you performed on a sample.

6.6 Sample Promotions. Where samples are offered as part of a promotion, placing additional or split Orders for the purpose of collecting more samples than the promotion allows is an abuse of the promotion. We may remove the samples, cancel the affected Orders, or withdraw access to the promotion.

7. PRICING, ERRORS, PROMOTIONS, AND REWARDS

7.1 Pricing. All prices are stated in U.S. dollars unless another currency is selected at checkout, and are subject to change without notice. Prices do not include shipping or applicable sales tax, which are calculated at checkout. We will not increase the price of an Order that you have already placed and paid for but that has not yet shipped.

7.2 Pricing and Description Errors. Despite our efforts, a Product may occasionally be listed at an incorrect price or with an incorrect description or availability. We reserve the right to correct such errors and to cancel or refuse any Order placed at an incorrect price, whether or not the Order has been confirmed or payment has been charged. If we cancel an Order for this reason, we will issue a full refund of amounts paid.

7.3 Promotions and Discount Codes. Promotions, discount codes, and sales are offered at our discretion, are subject to their stated terms, and may be modified or withdrawn at any time. Unless expressly stated, promotional offers may not be combined. Discount codes hold no cash value, are non-transferable, and cannot be applied retroactively to Orders already placed.

7.4 Bulk Discount. A 10% bulk discount applies to purchases of ten or more 16 oz fragrance oil bottles and is applied automatically at checkout when the minimum quantity is met. The bulk discount cannot be combined with other percentage-based promotions or with rewards point redemptions.

7.5 Rewards Program. Participation in our rewards program is voluntary and subject to these Terms.

Points carry no cash value, are not property, are not transferable, and may not be sold, combined between accounts, or redeemed for cash.
Points are earned on the net amount paid, excluding shipping, tax, and any discounted portion of an Order.
Points earned on an Order that is later refunded, cancelled, or charged back will be reversed. If the points have already been redeemed, we may deduct the value from any refund owed.
Points expire after 12 months of account inactivity.
Unredeemed points are forfeited if your account is suspended or terminated under Section 5, or if we discontinue the program.
We may modify, suspend, or end the rewards program, or change earning and redemption rates, at any time with notice posted to the Site.

7.6 Taxes and Exemption Certificates. You are responsible for all applicable sales, use, and excise taxes. If you hold a valid resale or exemption certificate, you must submit it to us and receive confirmation that it has been processed before placing an Order for the exemption to apply. Please allow three to five business days for processing. We are unable to refund sales tax assessed on any Order placed before your exemption paperwork has been processed.

8. ORDERS AND PAYMENT

8.1 Offer and Acceptance. Your submission of an Order is an offer to purchase. An order confirmation acknowledges that we received your Order and does not constitute acceptance. We accept your Order, and a contract of sale is formed, when we ship the Products or otherwise expressly confirm acceptance in writing. We may decline, limit, or cancel an Order at any time before acceptance, including under Section 5, Section 7.2, and Section 8.5, and we will refund amounts paid for any Order we decline.

8.2 Terms Binding From Placement. Regardless of when acceptance occurs, by submitting an Order you agree to be bound by these Terms as to that Order from the moment it is placed. This includes the cancellation terms in Section 11.2, the pre-order terms in Section 9, and the dispute resolution provisions in Sections 21 and 22, each of which applies from the time the Order is placed.

8.3 Payment. Payment is charged at the time the Order is placed. By submitting payment information, you represent that you are authorized to use the payment method and authorize us to charge the full Order amount, including shipping and tax.

8.4 Payment Processing. Payments are processed by third-party providers. We do not store full payment card numbers. Your use of those providers is subject to their own terms and privacy policies.

8.5 Fraud Screening. Orders are screened for indicators of fraud. We may request verification before releasing an Order and may cancel and refund an Order that cannot be verified.

8.6 Purchase Orders and Conflicting Terms. These Terms govern every Order regardless of any conflicting or additional terms appearing on a purchase order, vendor form, order confirmation, acknowledgment, invoice, or other document you submit to us. Any such terms are rejected and have no effect, whether or not we acknowledge, sign, or fulfill the document containing them, and regardless of any language in that document stating that its terms control. Only a written agreement signed by an authorized representative of Doop Fragrance Co. can vary these Terms.

8.7 Unpaid Balances and Set-Off. If any amount you owe us is unpaid, past due, or reversed, including a failed payment, a chargeback later resolved in our favor, or an outstanding invoice, we may withhold or delay fulfillment of any pending Order until the balance is cleared, apply any credit, refund, or rewards balance we owe you against that amount, and decline to accept further Orders. Amounts remaining unpaid after notice may be referred for collection, and you are responsible for reasonable collection costs to the extent permitted by law.

9. PRE-ORDERS AND BACKORDERS

9.1 Pre-Orders. Products designated as pre-order are not yet in stock. Most pre-order Products are made to order, meaning we place a production or purchase commitment with our manufacturer against confirmed customer demand once the pre-order is placed. Payment is charged at the time the Order is placed. Any ship date shown is an estimate and is not guaranteed. By placing a pre-order you acknowledge that the Product is being produced or sourced specifically to fill your Order.

9.2 Mixed Orders. If an Order contains both in-stock and pre-order items, the entire Order is held and ships together once the pre-order item is available. Placing a pre-order item in the same Order as in-stock items will delay the entire Order. If you need the in-stock items sooner, place them as a separate Order.

9.3 No Cancellation. Pre-orders may not be cancelled once placed, except as provided in Section 9.4. Because pre-order Products are committed to production against your Order, pre-ordered items are excluded from the self-service cancellation available under Section 11.2, and a request to cancel a pre-order will not be approved.

9.4 Shipping Delays. If it becomes apparent that we cannot ship a pre-order by the estimated ship date shown at the time you ordered, we will notify you at or before that date and give you the option either to consent to a definite revised ship date or to cancel the pre-ordered item and receive a prompt refund of the full amount paid for it, at no cost to you. If we are unable to provide a revised ship date, we will tell you so and you may cancel at any time before the item ships. If you do not respond to a delay notice, we will treat the item as cancelled and refund it. No processing fee applies to any cancellation under this Section. We may also cancel and refund a pre-order at any time if the Product cannot be produced or sourced.

10. SHIPPING, RISK OF LOSS, AND DELIVERY

10.1 Shipping Destinations. We ship within the United States only, including U.S. territories where carrier service permits. We do not ship internationally due to transport restrictions applicable to fragrance oils. Orders placed for delivery outside the United States will be cancelled and refunded. Display of prices in a currency other than U.S. dollars is a convenience only and does not indicate that we ship to that country.

10.2 Processing Time. Current processing time is posted on the Site and is separate from transit time. Processing times are estimates and may extend during high-volume periods, promotions, and product launches.

10.3 Shipping Costs and Methods. Shipping charges are calculated at checkout based on destination, weight, and the service selected. We reserve the right to select or change the carrier and service level at our discretion based on cost, transit time, reliability, and regional availability. If the carrier changes after an Order is placed, we will provide updated tracking. A carrier change will not alter the shipping amount charged at checkout unless we notify you first.

10.4 Hazard Classification. Certain Products are classified as flammable liquids and are subject to carrier and mode-of-transport restrictions. We may adjust the shipping method for such Products regardless of the service selected at checkout, and some Products cannot be shipped by air.

10.5 Risk of Loss. All Products are sold under a shipment contract. Title and risk of loss pass to you when we tender the Products to the carrier. We are not responsible for carrier delays, service disruptions, weather events, or other circumstances outside our control.

10.6 Address Accuracy. You are responsible for the accuracy of the shipping address you provide. You may update your address through your account at any time before the Order ships. Once shipped, an address cannot be changed. Additional charges may apply where the carrier is unable to complete delivery, including where the address is incorrect or incomplete, where you are unavailable to receive or sign for the shipment, where delivery is refused, or where a shipment is redirected at your request. You are responsible for those charges, and the carrier may bill you directly for them. Costs arising from a package returned to us are addressed in the Return and Refund Policy.

10.7 Redirected Shipments. If you arrange with the carrier to reroute, hold, or redeliver a shipment to any address other than the one on the original Order, you assume all risk for that shipment. We are not liable for loss, theft, damage, or delay affecting a shipment you have redirected, and shipping protection under Section 11.5 does not apply to it.

10.8 Freight Forwarders. If you direct an Order to a freight forwarder, reshipper, or third-party logistics address, our responsibility ends at delivery to that address. We do not provide refunds, credits, or replacements for Orders that are lost, damaged, delayed, seized, or held at customs after delivery to a forwarder, and we make no representation that any Product may lawfully be imported into any other country. We do not complete, sign, or certify customs declarations, export documentation, valuation statements, or any other paperwork requested by a freight forwarder or forwarding agent. Use of a freight forwarder is at your sole risk.

10.9 Third-Party Pickup. We do not prepare Orders for collection by a common carrier, courier, or other third party acting on your behalf, and we reserve the right to refuse to release an Order to any such party. Orders released to a third party at your direction are at your sole risk and are treated as delivered to you at the point of release.

11. CANCELLATIONS, REFUNDS, AND ORDER ISSUES

11.1 All Sales Final. Except as expressly provided in these Terms or in the Return and Refund Policy, all sales are final and non-refundable. We do not accept returns of opened, used, or repackaged Products. It is your responsibility to confirm that a Product is suitable for your intended use before purchasing quantity. We strongly recommend purchasing the smallest available size to test compatibility before committing to larger volumes.

11.2 Cancellation. You may cancel an Order yourself at any time through your account on the Site, provided a shipping label has not yet been created and the Order has not shipped. Once a shipping label has been created, or the Order has shipped, the Order can no longer be cancelled, whether through your account or by request. Labels may be created at any point after an Order is placed, including the same day, so cancellation is not available for any fixed period of time.

Every customer-initiated cancellation is subject to a 5% processing fee calculated on the Order total, which covers payment processing and administrative costs that are not recoverable to us. This fee applies regardless of the reason for the cancellation, and the refund issued to your original payment method will be net of the fee.

The fee does not apply, and you receive a full refund, where we cancel an Order, where an item is unavailable, or where you cancel because we are unable to ship within the time represented to you.

Pre-orders are not eligible for cancellation through your account and are governed by Section 9.3.

11.3 Out-of-Stock Items. If an item becomes unavailable after your Order is placed, we will refund that item and ship the remainder of the Order.

11.4 Missing, Incorrect, or Damaged Items. Claims for missing, incorrect, or damaged items must be submitted within 5 days of delivery, with your Order number and, where applicable, photographs of the parcel exterior, the parcel interior, and all contents received. We compare carrier-scanned weights against our fulfillment records when reviewing claims. Full terms are set out in the Return and Refund Policy.

11.5 Shipping Protection. Shipping protection is an optional service offered by Doop Fragrance Co. at checkout. It is administered by us directly and is not a policy of insurance issued by a third party.

If shipping protection was purchased, we will replace or refund Products confirmed lost, stolen, or damaged in transit, at our option, subject to the claim requirements below.
Where a parcel was delivered, claims must be submitted to contact@doopfragrance.com within 5 days of the delivery date. Where a parcel has not been delivered, a claim may be submitted once the parcel is 5 days past the carrier's estimated delivery date, and must be submitted within 30 days of that estimated delivery date. Claims submitted outside these windows cannot be honored.
Claims must include the Order number and, where applicable, photographs of the parcel exterior, the parcel interior, and all contents received. Photographs are not required for a parcel that was never delivered.
Coverage is limited to the purchase price of the affected Products and does not extend to shipping charges, consequential losses, or the value of any Finished Goods.
If shipping protection was not purchased, risk of loss passed to you under Section 10.5 and you must pursue any claim directly with the carrier. Full terms are set out in the Return and Refund Policy.

11.6 Clearance and Discontinued Items. Products sold on clearance or designated as discontinued are final sale. Where such a Product is defective or incorrectly supplied, your remedy is limited to a refund of the purchase price, as replacement stock is not available. This Section overrides any option to replace stated elsewhere in these Terms, except that Section 13.10 governs where a Product is subject to a safety recall.

12. CHARGEBACKS

12.1 Contact Us First. If there is a problem with your Order, contact us at contact@doopfragrance.com before disputing a charge. Nearly every issue can be resolved directly and faster than through a bank dispute.

12.2 Disputed Charges. If a chargeback is filed without prior contact, or on grounds that our records do not support, we may:

Decline to provide further service to you and close your account;
Reverse or forfeit rewards points and any promotional balances;
Recover from you the disputed amount, chargeback fees, and reasonable costs of collection, to the extent permitted by law.

12.3 Evidence. We retain order records, carrier tracking, delivery scans, and fulfillment weight data and will submit them in response to any dispute. Nothing in this Section limits any right you have under applicable law or your card network's rules.

13. PRODUCT SAFETY, INTENDED USE, AND BUYER RESPONSIBILITY

This Section is essential to your purchase. Read it before ordering.

13.1 Raw Materials. Our Products are concentrated raw materials sold for use as ingredients in Finished Goods. They are not consumer-ready products and are not sold for use in undiluted form.

13.2 Primary Application. Our fragrance oils are formulated primarily for candles and wax products. All other applications, including soap, lotion, body mist, perfume, and other leave-on or rinse-off personal care products, are secondary applications. We do not guarantee performance, stability, appearance, cure behavior, discoloration, acceleration, or scent throw in any secondary application.

13.3 Prohibited Uses. Our Products must not be used:

On skin, hair, or nails in undiluted form;
In or near the eyes or on mucous membranes;
For ingestion, or in food, beverage, or oral care products, except for Products expressly designated and sold as flavor oils, and then only in accordance with their stated specifications;
In electronic cigarettes, vape devices, e-liquids, or any inhalation product;
In medical devices, drug products, pet-ingested products, or infant products;
In any manner inconsistent with the applicable Safety Data Sheet.

13.4 Testing Obligation. You are solely responsible for testing every Product in your own base, at your own fragrance load, under your own manufacturing conditions, before commercial production or distribution. This includes stability, compatibility, burn, and, for skin-contact applications, appropriate safety and preservative testing. Bulk purchase without testing is at your own risk.

13.5 Regulatory Compliance for Finished Goods. You are solely responsible for ensuring that your Finished Goods comply with all applicable law, including but not limited to:

IFRA Standards and the maximum usage levels applicable to your product category;
U.S. Consumer Product Safety Commission requirements, including ASTM candle labeling standards;
FDA requirements applicable to cosmetics, including the Modernization of Cosmetics Regulation Act;
Federal and state labeling, ingredient disclosure, allergen, and net-contents requirements;
California Proposition 65 warning obligations;
Any applicable requirements in the jurisdictions where you sell.

We are a supplier of raw materials. We do not review, approve, or take responsibility for your Finished Goods, your labeling, your marketing claims, or your compliance posture.

13.6 Regulatory Documentation. Safety Data Sheets, IFRA certificates, and allergen statements are provided on product pages as they become available from our laboratory. Where a document has not yet been posted, it is pending and no usage guidance can be provided for applications other than candles until it is published. All documentation is provided as-is, is subject to revision, and applies only to the formulation or lot identified on the document itself. You are responsible for obtaining and reviewing the current version before each production run.

13.7 Handling and Storage. Certain Products may be flammable, combustible, irritating, sensitizing, or otherwise hazardous, as identified in the applicable Safety Data Sheet, which controls. Store away from heat, sparks, and open flame, in tightly closed original containers, out of the reach of children and animals. Use appropriate personal protective equipment. Follow the applicable Safety Data Sheet.

13.8 Assumption of Risk. You knowingly assume all risk arising from your use of the Products and from the manufacture, sale, and use of your Finished Goods.

13.9 Safety Notification. You agree to notify us promptly, at contact@doopfragrance.com, if you become aware of any injury, adverse reaction, fire, or property damage that a person attributes to a Finished Good made with our Products, or of any regulatory inquiry or safety complaint concerning such a Finished Good. Notification allows us to investigate promptly and is not an admission of fault by either party.

13.10 Safety Recall. In the rare event that we determine a Product presents a risk of harm to consumers and issue a safety recall or withdrawal, you agree to stop using and distributing the affected Product on notice from us, to provide us with the lot numbers and quantities you received, and to cooperate reasonably with us and with any regulatory authority in locating affected material. We will bear the reasonable cost of returning or disposing of recalled Product and will, at our option, refund or replace it. Where replacement stock is unavailable, including for clearance or discontinued Products, we will issue a refund. This Section applies only to recalls and withdrawals issued for consumer safety reasons and does not apply to reformulations, discontinuations, or ordinary quality concerns.

14. INTELLECTUAL PROPERTY

14.1 Our Content. The Site and its content, including text, graphics, layout, photography, original artwork, the DOOP name and logo, our original fragrance names, and our original marketing and product copy, are owned by Doop Fragrance Co. LLC or its licensors and are protected by United States and international intellectual property law.

14.2 Limited License. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for the purpose of evaluating and purchasing Products. You may not reproduce, republish, distribute, scrape, or create derivative works from Site content for commercial purposes without our prior written consent.

14.3 Use of Our Copy by Customers. You may reference the fragrance notes of a Product you purchase in describing your own Finished Goods. You may not copy our product descriptions, photography, or marketing copy verbatim, and you may not present yourself as an authorized distributor, reseller, or representative of Doop Fragrance Co. without a written agreement.

14.4 Automated Access, Data Collection, and Machine Learning. Except with our prior written consent, you may not, and may not permit any third party or automated agent acting on your behalf to:

Access, index, crawl, scrape, harvest, or copy the Site or its content by automated means, including bots, scripts, crawlers, browser automation, or data extraction tools, other than by a general-purpose search engine indexing the Site for ordinary search results in compliance with our robots.txt file;
Compile, reproduce, or distribute any database, catalog, dataset, or product listing derived in whole or in part from Site content, including product names, fragrance descriptions, note listings, specifications, pricing, or photography;
Use Site content to train, fine-tune, ground, evaluate, or otherwise develop any machine learning model, large language model, or artificial intelligence system, or to generate outputs that reproduce or substantially imitate our product descriptions, fragrance narratives, or photography;
Circumvent or interfere with any rate limit, access restriction, robots.txt directive, or other technical measure we use to control access to the Site.

Our content is not made available for automated collection or model training by accessing it, and no license for those uses is granted by these Terms, by the Site being publicly reachable, or by any absence of technical restriction. We may block, rate limit, or terminate access for any violation of this Section, and Section 22.3(c) applies to any proceeding to enforce it. This Section does not restrict your own ordinary use of the Site, including saving product information for your own purchasing and formulation records.

14.5 Feedback. Any suggestions, ideas, or feedback you provide about our Products or the Site may be used by us without restriction, attribution, or compensation.

14.6 Ownership of Formulations. Where we develop, adjust, match, or reproduce a fragrance at your request, whether described as custom, bespoke, private label, or a match, we retain sole ownership of the resulting formulation and accord and of all associated know-how, specifications, trial work, and documentation. Payment for development work or for finished Product purchases the Product supplied to you, not the formulation. We may continue to produce, modify, rename, offer, and sell that formulation to any other customer.

14.7 Exclusivity of Formulations. Exclusive rights to a formulation exist only where set out in a separate written agreement signed by both parties, and only on the terms and for the period stated in that agreement. Commissioning a formulation, paying a development fee, ordering in volume, naming a fragrance, or a long-standing relationship does not create exclusivity.

14.8 Materials You Provide. If you supply a reference sample, brief, specification, or artwork in connection with formulation or private label work, you represent that you have the right to do so and that our use of it will not infringe or misappropriate any third-party right. Section 20 applies to any claim arising from materials you provide.

15. THIRD-PARTY TRADEMARKS AND INSPIRED FRAGRANCES

15.1 No Affiliation. Doop Fragrance Co. is not affiliated with, licensed by, endorsed by, sponsored by, or otherwise connected to any designer, niche, or commercial fragrance house, brand, or trademark owner referenced anywhere on the Site.

15.2 Descriptive Reference Only. Where the name of a third-party fragrance or brand appears on the Site, it is used only as a descriptive reference point to convey the scent direction of our own Product, so that customers can identify what that Product smells like. Such a reference does not indicate that the Product is made by, under license from, endorsed by, or produced with the involvement of the referenced brand; that it contains the same materials; or that it is identical, equivalent, or interchangeable with the referenced fragrance. Our Products are compounded by or for us and are supplied under our own names. We do not sell, supply, decant, or authorize the resale of any branded fragrance, and we do not use any brand owner's confidential formulas, proprietary specifications, or trade secrets.

15.3 Ownership of Marks. All third-party trademarks, service marks, and trade names remain the property of their respective owners.

15.4 Your Responsibility. You may rename and rebrand Products for use in your own Finished Goods. If you choose to reference a third-party brand name in marketing your Finished Goods, you do so entirely at your own risk and are solely responsible for ensuring that your use does not infringe, dilute, or falsely designate the origin of any trademark. We do not authorize, endorse, or defend any such use, and Section 20 applies to any claim arising from it.

16. RESTRICTIONS ON USE OF PRODUCTS

16.1 Use of Our Materials and Information. You may not use our specifications, technical documentation, unpublished product information, formulation records, or any confidential information we provide to you in order to develop, commission, or source a fragrance oil, flavor oil, or product base offered for sale as a supply product. You may not duplicate, or have duplicated, any Product for the purpose of offering that Product or a substantially similar product for sale as a fragrance oil, flavor oil, or product base. You may not permit or knowingly enable your employees, contractors, affiliates, or customers to do any of the foregoing.

This Section restricts commercial duplication for supply purposes only. It does not restrict your use of information we publish, including Safety Data Sheets, IFRA certificates, and allergen statements; any analysis, testing, disclosure, or record-keeping you undertake to comply with applicable law or to meet your obligations under Section 13; or your creation, marketing, and sale of Finished Goods incorporating our Products.

16.2 No Resale as a Competing Supply Line. You may not resell our Products in their original or repackaged form as a fragrance oil, flavor oil, or product base supply line without a written wholesale or distribution agreement with us. This does not restrict your sale of Finished Goods that incorporate our Products, which is expressly permitted and encouraged.

16.3 Proprietary Information. Wholesale pricing, custom formulation work, unpublished product information, and any documentation marked confidential are our proprietary information and may not be disclosed to third parties.

16.4 No Non-Compete. Nothing in these Terms restricts your right to operate any business, to purchase from any other supplier, or to compete with us. This Section is limited to the specific restrictions stated above.

16.5 No Exclusivity. Nothing in these Terms grants you exclusive rights to any Product, fragrance, or territory. We sell to any customer we choose, including businesses that compete directly with you, and we may continue to offer, promote, and sell any Product you purchase. No course of dealing, volume of purchases, or length of relationship creates exclusivity. Exclusive arrangements exist only where set out in a written agreement signed by an authorized representative of Doop Fragrance Co.

16.6 Support of Your Customers. You are solely responsible for customer service, warranty handling, and support for anyone who purchases your Finished Goods. We have no obligation to your customers and no direct relationship with them. If we receive an inquiry from one of your customers, any assistance we provide is a courtesy and does not create an obligation or assume responsibility for your Finished Goods.

17. CUSTOMER CONTENT AND REVIEWS

17.1 License. If you submit a review, photograph, video, testimonial, or other content to us or tag us on social media, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, adapt, publish, and display that content in connection with our marketing, and you waive any claim to compensation. You may withdraw this license as to future use by contacting us in writing.

17.2 Your Representations. You represent that you own or control all rights to the content you submit, that it is accurate, and that it does not violate any law or third-party right.

17.3 Moderation. We may decline to publish, or may remove, any content that is unlawful, off-topic, abusive, or that we reasonably believe to be fraudulent or submitted in exchange for undisclosed compensation. We do not alter or suppress reviews on the basis of rating alone.

17.4 Copyright Complaints. We respect the intellectual property rights of others and will respond to notices of alleged copyright infringement relating to content posted to the Site. If you believe content on the Site infringes your copyright, send a written notice to contact@doopfragrance.com containing:

Your physical or electronic signature, or that of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate it;
Your name, mailing address, telephone number, and email address;
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

17.5 Response and Counter-Notice. We will remove or disable access to material that is the subject of a valid notice and will notify the person who submitted it. That person may submit a counter-notice containing the elements required by 17 U.S.C. 512(g)(3). We may terminate the accounts of users who repeatedly infringe the rights of others.

18. DISCLAIMER OF WARRANTIES

THE SITE, THE SERVICES, AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, DOOP FRAGRANCE CO. DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT ANY PRODUCT WILL PERFORM AS EXPECTED IN ANY SPECIFIC BASE, FORMULATION, OR APPLICATION; THAT ANY PRODUCT IS SUITABLE FOR ANY SECONDARY APPLICATION; THAT SCENT CHARACTER WILL BE CONSISTENT ACROSS LOTS; OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

NO ORAL OR WRITTEN STATEMENT BY US OR ANY REPRESENTATIVE CREATES A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. LIMITATION OF LIABILITY

19.1 Excluded Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, DOOP FRAGRANCE CO. AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST SALES, BUSINESS INTERRUPTION, PRODUCT RECALL COSTS, REFORMULATION COSTS, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO THE PRODUCTS, THE SERVICES, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19.2 Liability Cap. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PRODUCTS, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR (B) FOR ALL CLAIMS NOT ARISING FROM A SPECIFIC PRODUCT, THE GREATER OF THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM OR ONE HUNDRED DOLLARS ($100). THIS CAP APPLIES REGARDLESS OF THE THEORY UNDER WHICH THE CLAIM IS ASSERTED AND APPLIES IN THE AGGREGATE ACROSS ALL CLAIMS.

19.3 Exclusive Remedy. Where we determine that a Product was defective or incorrectly supplied, your sole and exclusive remedy is, at our option, replacement of that Product or refund of the purchase price paid for it.

19.4 Basis of the Bargain. You acknowledge that the pricing of our Products reflects the allocation of risk in this Section and that we would not sell the Products on these terms without these limitations.

19.5 Jurisdictional Limits. Some jurisdictions do not permit the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

20. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Doop Fragrance Co. LLC and its members, officers, employees, contractors, agents, affiliates, successors, assigns, insurers, suppliers, manufacturers, and licensors from and against any claim, demand, action, loss, liability, damage, fine, penalty, judgment, settlement, or expense, including reasonable attorneys' fees and costs, arising out of or related to:

Your breach of these Terms or any incorporated policy;
Your manufacture, labeling, marketing, distribution, or sale of Finished Goods;
Any injury, illness, property damage, or product liability claim arising from a Finished Good;
Your failure to comply with IFRA, CPSC, FDA, Proposition 65, or any other regulatory requirement;
Your use of any third-party trademark or brand reference in connection with your Finished Goods;
Any claim brought by one of your customers, resellers, or distributors relating to your Finished Goods;
Your violation of any law or the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with that defense. You may not settle or compromise any indemnified claim in a manner that imposes any liability, admission, payment obligation, or restriction on us without our prior written consent.

21. DISPUTE RESOLUTION AND ARBITRATION

21.1 Informal Resolution First. Before initiating any formal proceeding, you agree to send us written notice of the dispute at contact@doopfragrance.com and to allow us 30 days to resolve it. Completion of this step is a condition precedent to arbitration or suit, and neither party may commence a proceeding until it is satisfied.

To be effective, the notice must be individualized and must state your full name, the email address and shipping address associated with your account, the Order number at issue, a description of the specific facts giving rise to the dispute, and the specific relief sought. The notice must be personally signed by you. A notice signed only by counsel, or a form notice that does not contain the individualized information required by this Section, does not satisfy this requirement and does not start the 30-day period. During the 30-day period, either party may request an individual telephone or video settlement conference, and the other party will participate in good faith. The limitations period in Section 22.2 is tolled while this Section is being complied with.

21.2 Binding Arbitration. If the dispute is not resolved informally, you and Doop Fragrance Co. agree that any dispute arising out of or relating to these Terms, the Products, or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association before a single arbitrator, seated in Dallas County, Texas. Where you purchased primarily for personal, family, or household purposes, the AAA Consumer Arbitration Rules apply, and the arbitration may be conducted by telephone, video, or on documents at your election. Where you purchased for business or commercial purposes, including for resale or for manufacturing Finished Goods offered for sale, the AAA Commercial Arbitration Rules apply and the parties share arbitration costs as those rules provide. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

21.3 Delegation. The arbitrator, and not any court or agency, has exclusive authority to resolve all threshold questions relating to this Section, including any question about its interpretation, scope, applicability, formation, validity, or enforceability, and any claim that all or part of it is void or voidable. This delegation does not extend to the class action waiver in Section 21.4, the enforceability of which is for a court to decide.

21.4 Class Action Waiver. YOU AND DOOP FRAGRANCE CO. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

21.5 Small Claims Exception. Either party may bring an individual action in small claims court for any dispute within that court's jurisdiction, in lieu of arbitration.

21.6 Injunctive Relief Exception. Either party may seek injunctive or other equitable relief in court to protect intellectual property or confidential information.

21.7 Opt-Out. You may opt out of this Section by sending written notice to contact@doopfragrance.com within 30 days of your first purchase, stating your name, order number, and intent to opt out of arbitration. Opting out will not affect any other part of these Terms or your ability to purchase from us.

21.8 Authority of the Arbitrator. The arbitrator will decide the dispute by applying these Terms as written and has no authority to add to, delete from, or modify them in order to reach a different result. Nothing in this Section limits the arbitrator's authority to apply any law that cannot be varied by agreement, or to reform or sever a provision as contemplated by Section 24.2.

21.9 Confidentiality of Proceedings. Except as required by law or to enforce an award, the parties will keep confidential the existence and content of any arbitration under this Section, all submissions and evidence exchanged in it, and the terms of any award or settlement. This Section does not restrict either party from truthfully describing its own experience with the other, from responding to a regulatory or law enforcement inquiry, or from any disclosure that applicable law does not permit to be restricted.

21.10 Severability of this Section. If the class action waiver in Section 21.4 is found unenforceable as to a particular claim, that claim will proceed in court and the remainder of this Section will continue to apply to all other claims.

21.11 Coordinated and Mass Filings. If 25 or more demands for arbitration raising substantially similar claims are filed against us within any 90-day period by, through, or with the coordination or assistance of the same law firm, group of firms, or organization, the following procedures apply and are enforceable by either party:

The demands will be administered in sequential batches of no more than 25 claimants per batch, with a single arbitrator appointed for each batch and arbitration fees assessed on a per-batch rather than a per-claim basis.
Counsel for the claimants and we will each select one batch to proceed first as bellwether proceedings. All remaining demands are stayed until the bellwether batches are resolved.
The limitations period in Section 22.2 and any applicable statute of limitations are tolled as to every stayed demand for the full duration of the stay.
Following resolution of the bellwether batches, the parties will participate in a single global mediation of the remaining demands before any further batch proceeds.
Neither the arbitration administrator nor any arbitrator may assess filing, administrative, or arbitrator fees for stayed demands while they remain stayed.

If the arbitration administrator will not administer proceedings consistent with this Section, either party may elect that the affected demands proceed instead in the courts identified in Section 22.1, on an individual basis, with the class action waiver in Section 21.4 remaining in full effect. This Section is intended to make coordinated filings manageable and cost-effective for both sides and is not a waiver of any claimant's right to have an individual claim heard.

22. GOVERNING LAW, VENUE, AND TIME TO BRING CLAIMS

22.1 Governing Law and Venue. These Terms and any dispute arising from them are governed by the laws of the State of Texas, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 21, you and Doop Fragrance Co. consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas.

22.2 Time to Bring Claims. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM SUBJECT TO A CONTRACTUAL LIMITATIONS PERIOD AND ARISING OUT OF OR RELATED TO THE PRODUCTS, THE SERVICES, OR THESE TERMS MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED. This provision does not shorten any limitations period that applicable law does not permit the parties to shorten.

22.3 Costs and Attorney's Fees.

(a) Collection and enforcement. We may recover reasonable costs of collection and enforcement, including reasonable attorney's fees, incurred in recovering any amount you owe us, including unpaid balances, reversed payments, and amounts owed following a chargeback resolved in our favor.

(b) Frivolous or bad faith claims. If a claim, counterclaim, or defense is found by the court or arbitrator to be groundless, frivolous, brought in bad faith, or brought for the purpose of harassment, the party that asserted it is liable to the other party for the reasonable attorney's fees, expert fees, and costs incurred in responding to it.

(c) Enforcement of protective provisions. In any proceeding brought to enforce Section 13.9 or 13.10 (safety notification and recall), Section 14 (intellectual property and formulation ownership), Section 15.4 (third-party trademark use), Section 16 (restrictions on use of Products), or Section 20 (indemnification), the prevailing party is entitled to recover its reasonable attorney's fees, expert fees, and costs.

(d) Rejected settlement offers. If we make a written offer to resolve a claim and the claimant ultimately recovers no more than the amount offered, the claimant may not recover any attorney's fees or costs incurred after the date of that offer, and is liable for our reasonable attorney's fees and costs incurred after that date, to the fullest extent permitted by applicable law.

(e) Relationship to statutory remedies. Except as stated in this Section, nothing in these Terms creates, enlarges, or restricts any right to recover attorney's fees that applicable law provides to either party.

(f) Severability. Each subsection of this Section 22.3 operates independently. If any subsection is held unenforceable, the remaining subsections continue in full force, and no holding as to this Section affects the enforceability of Section 21.

22.4 Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DOOP FRAGRANCE CO. EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THE PRODUCTS, THE SERVICES, OR THESE TERMS. THIS WAIVER APPLIES TO ANY CLAIM THAT PROCEEDS IN COURT RATHER THAN IN ARBITRATION, INCLUDING WHERE ANY PART OF SECTION 21 IS FOUND NOT TO APPLY. EACH PARTY ACKNOWLEDGES THAT IT HAS READ THIS PROVISION, HAS HAD THE OPPORTUNITY TO CONSULT COUNSEL, AND AGREES TO IT AS A MATERIAL INDUCEMENT TO ENTER INTO THESE TERMS.

23. TERM AND TERMINATION

These Terms remain in effect while you use the Services. You may terminate them at any time by ceasing to use the Site and closing your account. We may suspend or terminate your access at any time, with or without notice, for any breach of these Terms. Termination does not relieve you of any obligation incurred before termination, including payment obligations. Sections 12 through 22 and Section 24 survive termination.

24. GENERAL PROVISIONS

24.1 Force Majeure. We are not liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, power or network failure, labor disruption, raw material shortage, supplier or laboratory delay, carrier disruption, epidemic, act of war or terrorism, or governmental action. Where a shortage or disruption affects our ability to fill all Orders, we may allocate available Products among customers on any reasonable basis we determine, including partial fulfillment, quantity limits, or suspension of sales, without liability. Any amounts paid for Products we cannot supply will be refunded. The time for our performance is extended by the duration of the event.

24.2 Severability and Reformation. If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be reformed and enforced to the maximum extent permitted by law in a manner that most closely reflects its original intent, and severed only to the extent it cannot be reformed. The remaining provisions continue in full force. This applies specifically to the warranty disclaimers, liability limitations, and time limitation set out above.

24.3 No Waiver. Our failure to enforce any provision is not a waiver of that provision or of any other.

24.4 Assignment. You may not assign these Terms or any rights under them without our written consent. You may not sell, assign, transfer, or otherwise convey to any third party any claim, cause of action, or right of recovery you may have against us arising out of or relating to the Products, the Services, or these Terms, whether by agreement, operation of law, or otherwise, and any attempted assignment is void and confers no rights on the purported assignee. This restriction does not apply to a transfer occurring by operation of law to your estate, or to a bankruptcy trustee or receiver appointed for you. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

24.5 No Third-Party Beneficiaries. Except as stated in this Section, these Terms do not create rights in any person other than you and us. Our members, officers, employees, contractors, agents, suppliers, and manufacturers are intended third-party beneficiaries of Sections 18, 19, and 20, and each may enforce and rely on the warranty disclaimers, liability limitations, and indemnification set out in those Sections as if a party to these Terms.

24.6 Notices. We may provide notice to you by email to the address on your account or by posting to the Site. Notices to us must be sent to contact@doopfragrance.com, and email is sufficient wherever these Terms require written notice.

24.7 Electronic Communications. You consent to receive communications from us electronically, and you agree that electronic communications, agreements, and notices satisfy any legal requirement that such communications be in writing.

24.8 Entire Agreement. These Terms, together with the policies incorporated in the preamble, constitute the entire agreement between you and Doop Fragrance Co. regarding the Services and supersede all prior agreements and communications, whether oral or written. Any wholesale, private label, or custom formulation agreement signed by both parties controls over these Terms to the extent of a conflict.

24.9 Headings. Section headings are for convenience only and do not affect interpretation.

24.10 Notice to California Residents. Under California Civil Code Section 1789.3, California residents are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

24.11 Third-Party Links and Services. The Site may contain links to websites, documents, and services operated by third parties. We do not control those destinations and are not responsible for their content, accuracy, availability, security, or practices, or for any changes to them. Links are provided for convenience only and do not imply endorsement of, or affiliation with, the linked site or its operators. Certain functions of the Site are delivered by third-party providers, and your use of those functions is subject to the provider's own terms and privacy policy.

24.12 No Agency or Partnership. Nothing in these Terms creates a partnership, joint venture, franchise, employment, or agency relationship between you and Doop Fragrance Co. You have no authority to make or accept any commitment, representation, warranty, or claim on our behalf, and you may not describe yourself as our agent, distributor, representative, or partner. Purchasing our Products and incorporating them into your Finished Goods does not associate us with your business, your brand, or any statement you make about your products.

24.13 Export Control. You agree not to export or re-export any Product, or any technical data or documentation we provide, except in full compliance with the export control laws and regulations of the United States. You are likewise responsible for full compliance with the import laws of any jurisdiction into which a Product is brought. You are responsible for determining and complying with any transport restriction, hazard classification requirement, or import prohibition applicable to fragrance oils in that jurisdiction.

24.14 Records. We retain order records, invoices, carrier tracking and delivery data, fulfillment weight data, and correspondence for a minimum of two years from the date of the Order, and longer where required by law. These records are our business records and we may rely on them in resolving any claim, dispute, chargeback, or proceeding. Our records are conclusive absent clear evidence of error.

25. CONTACT

Doop Fragrance Co. LLC A Texas limited liability company Email: contact@doopfragrance.com

Questions about these Terms, requests for wholesale or distribution agreements, and notices required under Section 21.1 or Section 24.6 should be directed to the email address above.

These Terms were last updated on August 18, 2026.